SERVIO / CASE

AI expert service platform

Turn expert services into an AI product you can actually deliver.

I led the brand, product UI, and motion from 0→1, connecting service setup, management, and live meetings into one coherent experience.

Role
Solo product designer
Timeline
About 3 months
Scope
Brand · Product · Motion
Status
Internal validation
SERVIO / 01A client using a SERVIO AI expert meeting on a laptop
A client using a SERVIO AI expert meeting on a laptop
SERVIO / 02SERVIO service model from expert knowledge to client delivery
SERVIO service model from expert knowledge to client delivery
01

Don’t look like another AI SaaS.

The early direction followed familiar AI SaaS conventions. I moved to a restrained dark interface and dithered nature imagery, giving SERVIO the tone of a professional service brand.

SERVIO / 03SERVIO website evolution from early concepts to the final direction
SERVIO website evolution from early concepts to the final direction
02

Many experts, one product language.

Industries, people, and services can change — composition, hierarchy, and interaction stay the same. When you scale to more roles, the brand still feels like one piece.

SERVIO / 04SERVIO multi-industry expert scenario system
SERVIO multi-industry expert scenario system
03

Carry the brand into the live room.

The website sets expectations, the workspace organizes the service, and the meeting room completes the delivery. All three share the same visual and interaction logic.

SERVIO / 05SERVIO branded AI service space
SERVIO branded AI service space

OUTCOME / OKKAPIAN

Don’t police the brand by hand — make a tool.

To keep SERVIO dither art consistent, I turned endless manual tweaks into OKKAPIAN — batch import, presets, shared settings, batch export. Specs stop living in someone’s head; the team can reproduce them.

Open OKKAPIAN
A blue and violet dithered image generated with OKKAPIAN
SERVIO brand emoji expression explorations
02Full system

Not one pretty homepage — a full product.

Visual rules cover the site, industry scenes, pricing, content, and the product itself. Each screen has a different job — same brand signal.

03Product flow

Create, manage, then hand the service over.

SERVIO isn’t a generic chatbot. It packs expert knowledge, talk flow, and collaboration tasks into a service you can actually deliver.

01

Create a service

Pack prompts, slides, materials, and todos into a service you can deliver. Complex capability sits in a clear setup flow — not a scary long form.

SERVIO / 11SERVIO AI expert service configuration
SERVIO AI expert service configuration
02

Manage experts and history

One workspace for services, templates, and history — visible, editable, ready to add new industries without reinventing the product.

SERVIO / 12SERVIO workspace, service plaza, and history
SERVIO workspace, service plaza, and history
03

Deliver in a live meeting

In a live meeting, clients hear the talk, review materials, and leave with AI drafts and next steps. The product ends as a full service session — not a chat that fades out.

SERVIO / 13SERVIO live AI expert meeting room
SERVIO live AI expert meeting room
04Delivery

From brand to meeting room — finally ready to show clients.

01

Brand system

Type, color, imagery, and motion rules

02

Product workspace

Create, manage, templates, and history

03

Live meeting

Talk, files, AI drafts, and tasks

04

Reusable assets

Ops and eng can keep extending scenes

NEXT / CASE

Luckee

NEXT CASE ↗